This policy applies to all information collected or submitted on AlphaSoft’s website and our apps for Mac and any other devices and platforms.
We use the personal information we collect to help us develop, deliver, protect, and improve our products, services, content, and customer communications.
We may also use personal information for internal purposes such as auditing, data analysis, and research to improve our products and services.
Non-personal information is data that cannot be used to uniquely identify a specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. We may combine personal and non-personal information for certain purposes; this data will then be treated as personal information for as long as it remains combined. Conversely, aggregated information, i.e. data that might have originated from personal information, but that has been processed in such a way as to not allow personal identification, is treated as non-personal information. Here are some examples of non-personal information that we collect – either by ourselves or through the use of third-party services:
Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Our website uses DevMate Analytics, a web analytics service provided by DevMate, Inc. (“DevMate”). DevMate Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by DevMate on servers in the United States. DevMate will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. DevMate may also transfer this information to third parties where required to do so by law, or where such third parties process the information on DevMate’s behalf. DevMate will not associate your IP address with any other data held by DevMate. By using this website, you consent to the processing of data about you by DevMate in the manner and for the purposes set out above.
AlphaSoft uses “cookies” to collect information about your use of the website. Cookies are small text files a website can store on your hard drive. We use the information we collect in this manner to better understand our users’ interaction with our website and to optimize the user experience. You can disable cookies in your browser settings, but please note that certain features on our website may not be available as a result. In our email communications, we may use other technologies like “pixel tags” and “click-through URLs” in order to determine if an email has been opened and which links have been clicked. This way, we can determine and improve the effectiveness of our communications. Pixel tags are small images shown inside an HTML email; you can disable tracking by disabling HTML in your email client. A link with a click-through URL, when clicked, first sends the user to a web server which records the click, and then to the link’s destination.
We use the information we collect to operate and improve our website, apps, and customer support. We do not share personal information with outside parties except to the extent necessary to accomplish AlphaSoft’s functionality.
We implement a variety of security measures to help keep your information secure. For instance, all communication with the app and website requires HTTPS with certificate pinning.
We never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
By using AlphaSoft and providing your information, you authorize us to collect, use, and store your information outside of the European Union.
Information may be processed, stored, and used outside of the country in which you are located. Data privacy laws vary across jurisdictions, and different laws may be applicable to your data depending on where it is processed, stored, or used.
Last modified: May 25, 2018